Congratulations on your purchase of this NNNN product!
Please save your proof of purchase document. Be certain that this document lists the serial number of each NNNN product purchased. If the receipt does not include the serial number(s), contact your dealer immediately.
Your NNNN product’s warranty begins automatically on the date of your sales receipt.
NNNN performs all warranty & non-warranty service and repair, as well as spare parts fulfillment in Drammen, Norway. Our technicians are committed to providing customers with the best support possible, and in order to do so we ask that all service requests be accompanied by the following information:
A Return Authorization number (RA#) provided by NNNN.
A copy of your original sales receipt, including serial number(s)
The NNNN model name and serial number listed on the rating label on the rear panel.
NNNN AS warrants its products for these periods starting from the date of delivery to the owner from an authorized dealer or authorized NNNN distributor. Loudspeakers 5 years; Active Electronics 2 years; Accessories 2 years.
What is covered
During the applicable warranty period, NNNN warrants the product against defects in workmanship and materials and against malfunctions. NNNN will remedy all such defects and malfunctions without charge for parts or labor if the warranty applies. Final determination of warranty coverage lies solely with NNNN.
What is not covered
This warranty does not extend to damage or malfunctions resulting from, but not limited to, shipment, improper installation, improper transportation, misuse, neglect, abuse, normal wear, accident, or to any product on which the serial number has been modified or removed.
Damage which exclusively affects the exterior appearance of the product are specifically excluded from this warranty.
NNNN shall not be liable for incidental or consequential damages resulting from the use of this product.
Repairs and/or modifications by entities other than NNNN or authorized NNNN distributors automatically void this warranty.
Obtaining warranty service
Obtain a factory Return Authorization (RA) number (required) by contacting NNNN.
Mark the shipping container clearly with the Return Authorization (RA) number . Any products received without an assigned RA number that is clearly visible upon arrival will be refused.
Enclose a proof of the original delivery date or a copy of the original sales receipt.
Enclose a description of the suspected defect or malfunction and the conditions, if any, which caused the problem.
Return the product to NNNN.
You are responsible for prepaying shipping costs to NNNN.
Shipping products must be properly packaged. Where possible, use the original shipping carton and packing materials. If the original shipping carton cannot be used, contact NNNN.
NNNN will not be responsible for damage resulting from inadequate packaging. Any units received damaged due to improper packaging will be deemed out of warranty.
If the product is found to be under warranty, NNNN will prepay return shipping costs for standard ground transportation. If you need expedited shipping, you will be charged for this.
Your warranty rights
This warranty is exclusive, and no other warranty is expressed or implied. You have specific legal rights under this warranty. You may have additional rights that are specific to your region. Additionally, the applicability of certain provisions or this warranty may vary for your region. In no event shall this warranty affect your statutory rights. Contact NNNN directly, or your local NNNN distributor or dealer for any additional information.
For more information concerning NNNN service and questions regarding warranty policies, contact us at: